Privacy Policy
Last updated: April 2026
1. Who we are
This website is operated by CooperBox Ltd, a company registered in England and Wales.
- Registered company name: CooperBox Ltd
- Companies House number: 16800693
- Registered office: 31 Maritime Road, Stockton-on-Tees, TS18 2FZ, United Kingdom
- ICO registration number: CSN6750194
- Contact: info@cooperbox.co.uk
2. What personal data we collect
We only collect personal data that you provide directly to us. This occurs when you submit the Book a Demo form on this website. The data collected is:
- Full name
- Company name
- Work email address
- Optional context about your current identity management process
We do not use analytics tools, tracking pixels, advertising networks, or any third-party data collection on this website. We do not collect any data from visitors who do not submit a form.
3. Why we collect it (lawful basis)
We collect and process your data on the basis of legitimate interests (Article 6(1)(f) UK GDPR) – specifically, to respond to your request for a product demonstration and to assess whether our platform is relevant to your operation. We only use your data for this purpose.
4. How we use your data
Your data is used solely to:
- Contact you to schedule and deliver the demo you requested
- Tailor the session to your stated environment and requirements
We will not use your data for marketing, profiling, automated decision-making, or any purpose other than the above.
5. Who we share your data with
We do not sell, rent, or share your personal data with third parties, except where strictly required to deliver the service (for example, email infrastructure used to respond to you). Any such processors are bound by data processing agreements and may not use your data for their own purposes.
6. How long we keep your data
We retain demo enquiry data for a maximum of 12 months from the date of submission, or until you request deletion – whichever comes first. If no business relationship develops following the demo, data is deleted within that period.
7. Cookies
This website uses only technically necessary cookies required to operate the WordPress platform. These cookies do not track you across websites and do not collect personal data. No consent is required for these cookies under UK GDPR guidance.
If we introduce any non-essential cookies (e.g. analytics) in the future, we will update this policy and implement a consent mechanism before doing so.
8. Your rights under UK GDPR
You have the following rights regarding your personal data:
- Right of access – to request a copy of the data we hold about you
- Right to rectification – to correct inaccurate or incomplete data
- Right to erasure – to request deletion of your data
- Right to restriction – to request we limit how we process your data
- Right to object – to object to processing based on legitimate interests
- Right to data portability – to receive your data in a portable format
To exercise any of these rights, contact us at info@cooperbox.co.uk. We will respond within one calendar month.
9. Right to complain
If you believe we have not handled your data correctly, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO):
- Website: ico.org.uk
- Phone: 0303 123 1113
10. Changes to this policy
We may update this policy from time to time. The date at the top of this page reflects the most recent revision. Material changes will be communicated where appropriate.