Customer Feedback Report Template
Customer Feedback Report
Subscription email:
Owlvex version:
VS Code version:
Operating system:
Company / project name, optional:
Before using Owlvex, were you aware that Owlvex is still in beta / early access? Yes / No / Not sure
What type of app did you use Owlvex on?
1. How you used Owlvex
Which workflows did you use?
– Installed the VS Code extension
– Activated Owlvex Pro
– Activated an FLR Report Licence
– Configured AI / LLM
– Ran security scanning
– Generated a First Launch Readiness Report
– Opened the PDF report
– Used manual evidence guidance
– Used Add Evidence
– Used Reassess Report
– Used report fix guidance with an AI coding agent
– Other:
What were you trying to achieve?
What part of Owlvex was most useful?
What part was least useful or most confusing?
2. Issue report, if any
Did something break or behave incorrectly? Yes / No
If yes, what happened?
What did you expect to happen?
Steps to reproduce:
1.
2.
3.
Severity: blocking / serious / annoying / suggestion
Evidence, if available:
Paste screenshot names, report paths, error text, log snippets, or links.
Do not include secrets, passwords, API keys, private customer data, sensitive source code, or private repository exports.
3. First Launch Readiness report feedback
Did you generate a First Launch Readiness Report? Yes / No
Was the report accurate for your app?
What did the report get right?
What did the report get wrong or overstate?
What important issue did the report miss?
Was any section confusing or too technical?
Would you send the report to a client, founder, investor, or handover recipient? Yes, as-is / Yes, after small edits / Not yet / No
Why?
What would make the report more useful?
4. Manual evidence and third-party platform feedback
Did Owlvex ask you to provide manual evidence for a platform such as Supabase, Vercel, Netlify, Cloudflare, Stripe, Auth0, Azure, GitHub, or another provider? Yes / No / Not sure
If yes, which provider?
Was the evidence guidance clear enough?
Could you find where to collect the evidence? Yes / No / Partly
What would make manual evidence collection easier?
5. Security scanning feedback
Did you use Owlvex security scanning? Yes / No
If yes, were the findings useful?
Were any findings wrong, irrelevant, or too noisy?
Did Owlvex help you understand what to fix first?
6. Pricing, renewal, and buying feedback
Why did you subscribe to Owlvex or consider subscribing?
Was the pricing clear? Yes / No / Partly
Did the difference between Owlvex Pro and First Launch Readiness Report make sense? Yes / No / Partly
Was the beta / early access status clear before you subscribed or used Owlvex? Yes / No / Partly / I did not notice it
Did the beta / early access status affect your expectations?
Would you renew Owlvex Pro? Yes / No / Not sure
Why?
What would make Owlvex worth more to you?
What alternative would you use if Owlvex did not exist?
Who do you think Owlvex is best for? Solo builder / Vibe coder / AI coder / Agency / Freelancer / Startup founder / Internal product team / Consultant / Client handover workflow / Other
7. Future direction
What should Owlvex do next?
Which integrations matter most to you? Supabase / Vercel / Netlify / Cloudflare / Stripe / GitHub / Azure / Auth0 / Clerk / Firebase / Neon / PlanetScale / Sentry / Other
What would make Owlvex essential in your workflow?
What would you tell another builder Owlvex is for?
8. Permission to follow up
Can CooperBox contact you about this feedback? Yes / No
Preferred contact email:
Best context for follow-up:
Confirmation
I confirm:
– I have an active Owlvex Pro subscription.
– This is my only Customer Feedback Report submission for this Owlvex version.
– I understand this paid feedback contribution is reviewed manually and is not automatic.
– I have not included passwords, API keys, secrets, private customer data, sensitive source code, or private repository exports.
– I understand this programme is not a bug bounty, refund, rebate, discount, subscription credit, or automatic payment scheme.
– I understand Owlvex Pro remains a paid subscription and this feedback programme is separate.
– I agree that CooperBox may use this feedback internally to improve Owlvex.
Name:
Date: